In the absence of linguistically and culturally accessible care, refugees and immigrants may have difficulty developing trust in, and respect for, physicians, medical staff, and western medicine. Without clear communication of medical history, current needs, and personal health practices and beliefs, immigrants and refugees are prone to medical mistakes. Possible errors include patient-provider miscommunication, cultural sensitivity is often as crucial as competent interpretation in cross-cultural medical treatment.
If you need a translator to join you via phone or video at your appointment, please contact us a few days ahead of your appointment. This will ensure the availability of a volunteer at that specific time.
II&E also provides language assistance services to the immigrants at no cost to the families.
Email us at info@iiande.org
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